FAQ: Help Me
I am a member of Phi Theta Kappa, but that session is full. What should I do?
Phi Theta Kappa members can sign-up for any available transfer Orientation sessions.
What if a session becomes full and it is the only one that I can attend?
In order to provide each student and parent/guardian the individual attention needed to successfully enter Mississippi State University and due to COVID restrictions, Orientation sessions are capped. Registration for each session has a first-come, first-served policy. However, if there are extenuating circumstances, students can make a written appeal to the Orientation Appeals Committee at firstname.lastname@example.org . The Appeals Committee will review all requests and respond back within five business days.
What do I do if I have a “hold” on my account?
Login to your MyState account and click “Holds” under the “Student Records” section.
Who do I contact for questions about tuition charges or billing statements?
Contact Account Services here or by phone at 662-325-2071
Who do I contact if I have additional questions about majors or attending MSU?
Your Admissions Counselor will be happy to answer any of your questions about majors, student life, or any topic about attending MSU. You can find your counselor by clicking here.
What do I do if I forget my application login or password?
To reset your password, click on "Forgot Your Password?" on the log-in screen in your applicant portal here.
If you are still having issues, please contact us by phone at 662-325-2224 or by email at email@example.com.
If you are having trouble with your NetID or NetPassword (you will receive your NetID after being admitted), then you will have to contact the IT Department at 888-398-6394 or 662-325-0631 or visit here to reset your NetPassword.